Privacy Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THE WEBSITE. BY ACCESSING OR USING OUR WEBSITE OR SERVICES, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE, PLEASE DO NOT USE OUR WEBSITE OR SERVICES.

Emptiva B.V. (“Emptiva,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL] (the “Website”) or use any of the services offered through it (the “Services”).

This policy, together with our Terms of Use and any other documents referred to within it, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

By using our Website or Services, you acknowledge and, where applicable, consent to the practices described in this policy.

1. Information We Collect

We may collect and process the following categories of information:

1.1 Information You Provide to Us

You may provide us with personal information when you:

  • Fill out forms on our Website or correspond with us by phone, email, or otherwise.
  • Register to use our Services.
  • Use the Services.
  • Report a problem with our Website or Services.
  • Complete surveys or participate in research activities (optional).

The information you provide may include:

  • Personal details: Name, email address, phone number, home or business address.
  • Account details: Username, password, and other registration information.
  • Payment information: Bank account details, billing address, and payment card information.
  • Other information: Any additional information you choose to share with us.

1.2 Information We Collect Automatically

When you visit our Website or use our Services, we may automatically collect:

  • Device information: Hardware model, operating system, unique device identifiers, and mobile network information.
  • Technical information: IP address, browser type, operating system, and other system details.
  • Usage data: Details of your visits to our Website, including pages viewed, time spent, interaction data (e.g., clicks, scrolling), and referring website addresses.

1.3 Information from Third Parties

We may receive information about you from third parties, such as:

  • Business partners or service providers who assist in delivering our Services.
  • Publicly available sources or social media platforms, if you interact with us through those channels.

1.4 Information About Others

If you provide us with personal data about others (e.g., employees, colleagues, or business partners), you must ensure that you have their consent to share this information with us.

2. How We Use Your Information

We use your personal data for the following purposes, based on the legal grounds outlined under the General Data Protection Regulation (GDPR):

2.1 To Provide Our Services

  • To process your registration and manage your account.
  • To fulfill your requests and deliver the Services you have subscribed to.
  • To process payments and issue invoices.

Legal basis: Contract performance.

2.2 To Communicate with You

  • To respond to inquiries, provide customer support, and resolve issues.
  • To notify you about changes to our Services or policies.

Legal basis: Legitimate interests.

2.3 For Marketing Purposes

  • To send you promotional materials about our Services or similar products.
  • To inform you about special offers, discounts, or events.

Legal basis: Consent (where required) or legitimate interests.

2.4 To Improve Our Website and Services

  • To analyze usage trends and improve functionality.
  • To ensure the content on our Website is presented effectively.

Legal basis: Legitimate interests.

2.5 To Comply with Legal Obligations

  • To meet regulatory requirements and respond to lawful requests from authorities.
  • To prevent fraud, money laundering, or other illegal activities.

Legal basis: Legal obligation.

3. Information We Collect and Use by User Category

We collect and use different types of information depending on whether you are a general user, landlord, or renter. Below is a breakdown of the information we collect and how it is used:

3.1 All Users

Type of Information

Purpose

Legal Basis

Name, email address, phone number

To register and manage your account, provide customer support, and communicate with you.

Contract performance, legitimate interests.

IP address, browser type, operating system

To analyze usage trends, improve our Website, and ensure security.

Legitimate interests.

Payment information (e.g., billing address, bank account details)

To process payments and issue invoices.

Contract performance.

Feedback or survey responses

To improve our Services and conduct research.

Legitimate interests, consent (where applicable).

3.2 Landlords

Type of Information

Purpose

Legal Basis

Name, phone number, rental property address

To list your property and connect you with potential renters.

Contract performance.

Bank account details, billing address

To process payments and issue rental income.

Contract performance.

Property details (e.g., size, location, amenities)

To market your property to renters.

Legitimate interests.

3.3 Renters

Type of Information

Purpose

Legal Basis

Name, phone number, email address

To facilitate communication with landlords and manage your rental inquiries.

Contract performance.

Payment information (e.g., billing address, bank account details)

To process rental payments and security deposits.

Contract performance.

Rental preferences (e.g., location, budget)

To match you with suitable properties.

Legitimate interests.

Tax ID number

To include in the rental agreement and comply with legal requirements.

Legal obligation.

Business purpose for renting the space

To ensure the rental aligns with the intended use and include it in the contract.

Contract performance.

4. Cookie Policy

4.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us recognize your device, remember your preferences, and improve your experience on our Website.

4.2 Types of Cookies We Use

  • Essential Cookies: Necessary for the operation of our Website. Disabling these may affect functionality.
  • Performance Cookies: Help us analyze how visitors use our Website and improve its performance.
  • Functionality Cookies: Remember your preferences and enhance your experience.
  • Marketing Cookies: Deliver tailored advertisements based on your browsing behavior.

4.3 Third-Party Cookies

We may use third-party cookies from providers such as Google Analytics, Facebook, and LinkedIn to analyze traffic and deliver targeted ads.

4.4 Managing Cookies

You can manage or disable cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Website.

For more information, please see our Cookie Policy.

5. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

5.1 Service Providers

Third-party vendors who assist in operating our Website or providing Services, such as:

  • Payment processors.
  • Hosting providers.
  • Marketing and analytics providers.

5.2 Legal Authorities

We may disclose your information if required by law or to protect our legal rights.

5.3 Business Transfers

In the event of a merger, sale, or acquisition of Emptiva, your data may be transferred to the new entity.

5.4 Aggregated Data

We may share anonymized or aggregated data that cannot identify you with third parties for research or statistical purposes.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your account is deactivated, we will delete your data within [Insert Retention Period], except where retention is required for legal or compliance purposes.

7. Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

contact@emptiva.com